Refund policy

We have a 14-day exchange policy, which means you have 14 days from the date on your sale to request an exchange. 

Our return policy is for store credit only. Store credit works just like cash and never expires.

Items are eligible for exchange if:

  • Items are unworn, unwashed, unaltered and have the original tags still attached
  • Items are free of makeup, deodorant, perfume, or other stain



    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    Unfortunately, we cannot accept returns on sale items or gift cards.

More on Exchanges 

• No cost exchanges for the same style in a different size, for eligible products and are subject to availability. 

• Items must be in new, original condition with all vendor tags attached and must not be worn, used, altered, or washed. 

Non-Exchangeable Items: 

  • Items marked FINAL SALE
  • Jewelry & Accessories
  • Intimates, bras, camisoles, slips, socks, and hats
  • Holiday Doorbusters
  • Health & Beauty items
  • Limited Edition Items
  • Personalized items
  • Worn or used items

Â